Refund & Return Policy

Refund & Returns

Because many of our products are personalized and custom engraved, personalized orders are generally non-returnable unless the item arrives damaged, defective, or incorrect.

Please review engraving details and shipping information carefully before placing your order.

Shipping & International Orders

All orders are carefully packaged and prepared for worldwide delivery.

Customers are responsible for any customs duties, import taxes, VAT, or additional fees applied by their country during international delivery (if applicable).

For support regarding orders, shipping, or returns,

contact: support@handicraft-house.com