Privacy Policy

Last Updated: May 21, 2026

1. Introduction

Handicraft House respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, place an order, contact us, or interact with our services.

By using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following information:

Name
Email address
Phone number
Billing and shipping address
Payment information
Order details
Personalization or engraving submissions
Communication history
Device and browsing information

3. How We Use Your Information

We use collected information to:

Process and fulfill orders
Provide customer support
Manage personalization requests
Communicate order updates
Improve website experience
Prevent fraud or unauthorized activity
Respond to inquiries
Support wholesale and retailer communication

We do not sell personal information to third parties.

4. Payment Security

Payments are securely processed through trusted third-party payment providers.

Handicraft House does not store complete credit card information on our servers.

5. Shipping & Fulfillment

To complete deliveries, we may share necessary shipping information with logistics and delivery providers.

6. Cookies & Analytics

Our website may use cookies and analytics tools to improve functionality, performance, and user experience.

These tools may collect:

browser type
device information
pages visited
website interaction data

You can disable cookies through your browser settings.

7. Personalization Content

Customers are responsible for the accuracy of engraving text, names, dates, and personalization submissions provided during ordering.

8. Data Protection

We take reasonable security measures to protect personal information and maintain secure website operations.

However, no online system can guarantee absolute security.

9. Third-Party Services

Our website may contain links or integrations with third-party platforms including payment processors, shipping providers, analytics services, or social media platforms.

We are not responsible for the privacy practices of third-party websites or services.